If you’re an AirPods owner, you know that the case is an essential part of the experience. But what do you do when your AirPods case won’t charge?
There are a few potential reasons why your AirPods case might not be charging. It could be a problem with the case itself, the charging cable, or the AirPods themselves.
Fortunately, there are a few things you can try to fix the problem. In this blog post, we’ll go over some of the potential causes of a non-charging AirPods case and how to fix them.
Quick Summary: Troubleshooting Steps for a Non-Charging AirPods Case
- Check the USB Cable: Examine your USB cable for any signs of damage. If you have an extra one, try charging your case with it.
- Try Charging with the Lid Open: Odd as it may seem, some users have found success with this quick trick.
- Try Charging with the AirPods Out of the Case: This method is also proven effective by many users.
- Check the Power Source: If your cable is connected to a computer, try plugging it into a power adapter instead. You could also try plugging it into a different outlet.
- Reset Your AirPods Case: With your AirPods in the case and the lid open, press and hold the “setup” button on the back of your AirPods case for 15 seconds.
- Inspect Your Connections: Ensure that the power adapter and cable are firmly attached and the Qi-compatible charger is correctly plugged in.
- Clean Your AirPod Case: Use a dry microfiber cloth or antibacterial wipe to clean the case. For the charging connector, Apple recommends using a dry cotton swab or a toothpick to remove any debris.
- Test Your Outlet: Plug another device into the same outlet to test its functionality.
- Update AirPods Firmware: If your AirPods are acting up, resetting them and updating the firmware might solve the problem.
- Consider Replacing Your Charging Case: If none of these solutions work, you might consider purchasing a new case.
- Consider Purchasing a Qi Wireless Charger: If you think the charging port is the issue, a wireless charging pad could be a solution.
- Visit the Apple Store: If you’re still struggling, it might be time to consult with the professionals at an Apple Store.
Remember, if your AirPods case still won’t charge after trying these steps, it could be a sign of a more serious issue. In this case, your best bet is to seek professional help, whether that’s by contacting Apple Support or visiting an Apple Store.
Check the USB Cable First
Before you go purchase a new device, make sure to check the USB cable. It may be the cause of the problem instead of an issue with your device.
One of the most common reasons for an AirPods charging case not charging is because of a faulty or damaged USB cable. USB cables tend to lose strength or get broken over time. If you’ve had your USB cable for a while, it may be time to replace it.
If you don’t have another USB cable on hand, you can try borrowing one from a friend or family member. If the charging case charges with a different cable, then you know that’s the problem, and you’ll just need to get a new USB cable.
Try Charging the Case with the Lid Open
File this one under the category of, “we don’t know why it works, but often it just does.” A simple solution, and it only takes ten seconds to try.
If this doesn’t fix the problem, keep reading.
Try Charging with the AirPods Out of the Case!
Not much explanation required here, either. Many users report that this fixes their problem. Try to charge the case again, but this time remove your AirPods and set them elsewhere.
Are You Plugged in to a Computer?
If your charging cable is connected to a computer, try to disconnect and use the power adapter (“brick”) instead.
Try Another Power Source
If you’ve tried charging your device with a USB cable and it hasn’t worked, the next thing to try is another charging source. Maybe you are using a wall adapter. Perhaps you should try plugging it into a different outlet.
If you have a desktop or Mac, try plugging it into different ports. If this worked with either the cable or a different charger, then there might be an issue or defect with your AirPod case.
Try to Reset Your AirPods Case
If you haven’t tried resetting your AirPods case, it’s worth a shot. Resetting an AirPod charging case can solve many problems with the device. You can do this easily by following some simple steps.
With your AirPods in the case and the lid open, press and hold the “setup” button on the back of your AirPods case for 15 seconds. The light should flash amber before turning white. This will reset it to its default settings—try charging it again!
This method will probably not work if your battery is completely drained, but you can try connecting to the charger for a few minutes and then opening the lid while both headphones are still in it. Then simply reset it again to see if it worked!
If this doesn’t work, it might be time to try the next solution.
Check Your Connections
If your AirPods case isn’t charging, start by examining your connections. Make sure the power adapter is properly plugged into an outlet and that the cable is firmly attached to both the charger and the case. If you’re using a Qi-compatible charger, double-check that it’s also correctly plugged into an outlet.
If all of your connections are secure but you’re still having trouble charging your AirPods case, there could be an issue with the case itself. Try cleaning the charging port using the steps we are going to talk about below.
Try To Clean Your AirPod Case
Although we may not think about it often, our AirPod cases can get pretty dirty. Buildup from pocket lint, makeup, and even skin oils can leave the case looking icky. And that’s not even taking into account the gunk that can accumulate on the charging connector.
Thankfully, cleaning your AirPod case is pretty easy. Start by using a dry microfiber cloth to wipe down the outside of the case.
You can also use an antibacterial wipe if you’d like. For the charging connector, Apple recommends using a dry cotton swab or a toothpick to remove any debris. If you have trouble getting all the gunk out, you can use a slightly dampened cotton swab.
Just be sure to dry it off afterward so it doesn’t corrode the material. With just a little bit of effort, you can keep your AirPod case looking and working like new.
If you can’t see anything blocking the port or can’t seem to get the charging case clean, try using a can of compressed air to remove any dust.
Check Your Outlet
If you’re having problems charging your AirPods, it’s worth checking your outlet. If the outlet is working, then the problem may be with your AirPods or charging cable.
One way to check if your outlet is causing the problem is to plug another device into the same outlet. If it charges without issue, then the outlet is likely not the problem.
Another way to test if your outlet is faulty is to plug your AirPods into another outlet. If they charge without issue, then the old outlet was likely the problem.
If you’re still struggling to charge your AirPods, don’t worry! There are a few more potential causes that could be the issue. Keep reading for our next tip!
AirPods Firmware Update
If your AirPods are acting up and you can’t figure out why, resetting them might be the best solution. Resetting your AirPods will delete all of their current settings and start over, which can often fix small software issues.
To update the firmware of your AirPods, first, make sure they’re in their case. Then, connect the AirPods case to a power source. After that, simply move your iPhone or iPad to where the AirPods have been paired. Make sure your devices are connected to the internet.
Wait around for a few minutes (usually around 15 minutes). At this time, any updates to the firmware should have been automatically installed. Check to see if your AirPods case is now charging.
If you prefer watching a video, you can watch it here:
Consider Replacing Charging Case
This isn’t a “fix,” per se, but it is worth considering at this point.
For a relatively low price, you can purchase an authentic Apple charging case. For about half the price, you can take your chances on an off-brand charging case. Other resellers are offering used and refurbished products at reasonable prices, as well.
Honestly, considering the price, it might be worth purchasing a new case rather than risking a trip to the Apple store.
Consider Purchasing Qi Wireless Charger
If you believe that the charging port is the reason for your charging issues, the most cost-effective way to fix the problem is via wireless charging. Be sure to check for compatibility before purchasing a charging pad, of course.
If you’ve tried all of these things and your AirPods charging case still won’t charge, it’s time to contact Apple Support or take it to the Apple Store and see if any of their technical staff can help you. They may be able to help you troubleshoot the problem or send you a replacement device.
Visit The Apple Store
If your AirPods case is causing you difficulties, it might be time to head over to the Apple Store. These types of problems are more common than people think, so the geniuses there will most likely know how to fix them. If not, you could potentially get a new replacement as long as you’re still under warranty.
So if none of the fixes above worked out for you, don’t hesitate to visit your nearest Apple Store and see what they can do for you. It’s always better to be safe than sorry when it comes to these kinds of things!
How To Maximize Your AirPods Battery Life
Even though it’s not a direct solution to a non-charging AirPods case, maintaining the battery life of your AirPods can prevent the charging case from draining too quickly. Battery health is an essential aspect of any gadget, and there are several practices you can adopt to extend the life of your AirPods battery.
Firstly, keep your AirPods firmware updated. Just like we talked about the firmware update in the context of fixing a non-charging case, keeping the firmware updated can also optimize battery performance. Regular updates often come with improvements that can help your battery last longer.
Secondly, do not expose your AirPods to extremely high or low temperatures. Extreme temperatures can damage the battery capacity. Try to use and store your AirPods in environments that range from 32° to 95° F (0° to 35° C).
Lastly, it’s beneficial to charge your AirPods and the case at least once every six months. Even if you don’t use your AirPods regularly, make sure they get a good charge now and then to keep the batteries in good health.
Final Thoughts
If you’re having trouble charging your AirPods case, give these solutions a try. If none of them work, then it may be time to consult with the experts at the Apple store.
With so many different moving parts, it can be difficult to pinpoint the root cause of the problem when your AirPods case won’t charge. And although getting a new one from Apple is not free, it’s probably worth it in the long run if you can’t get yours working again.
FAQ’s
Is it possible to overcharge an AirPods case?
No, it’s not possible to overcharge your AirPods case. The case is designed to stop charging once the battery is full, so you don’t need to worry about leaving it on the charger overnight or for an extended period.
Can you use any USB-C cable to charge the AirPods case?
While it is possible to use any USB-C cable to charge your AirPods case, it’s advisable to use Apple-certified cables for the best performance. Third-party cables may not always adhere to the same quality standards and could potentially cause damage.
How often should I charge my AirPods case?
It depends on your usage, but generally, it’s a good practice to charge your AirPods case when its battery drops below 20%. Regular charging helps maintain battery health.
Airpods Case Not Charging AirPods to 100
There are a few possible explanations for this.
- It could simply mean that your AirPods case is empty and needs to be charged for a longer period.
- There may be something wrong with the charging port on your case. If you’re using a third-party charger, try switching to an official Apple charger.
- If you’ve been using your AirPods regularly, it’s possible that the battery in the case has simply worn down over time and needs to be replaced.
If you suspect this is the case, you can contact Apple Customer Service for assistance.
Can the Apple AirPod case be fixed?
If your AirPods or AirPods Pro are not charging, you may be able to get them repaired for free from Apple. But if you’re like most people, you will need to pay a fee to have an Apple Authorized Service Provider repair your Charging Case.
There are two possible scenarios here- either the problem is a result of a battery defect or another manufacturing error, in which case you may be covered by Apple’s warranty. However, if the issue has arisen due to normal wear and tear, you will likely have to foot the repair bill yourself.
How much is it to replace a broken AirPod case?
It typically costs around $69 to replace a broken AirPod case, but this can vary widely. However, if you have a wireless or MagSafe charging case, it may cost slightly more at $79+. If you have an AirPod Pro, it will likely cost $89-plus to fix the case.
Are AirPod cases free to replace?
If you have damaged your AirPods or case, you might be able to get them replaced for free if they are covered by the warranty. This is a great option if you have accidentally damaged your product and want to get it fixed quickly.
To replace your AirPods or case, you will need to contact Apple customer service. They will be able to help you determine if your product is covered by the warranty and, if so, begin the process of repairing or replacing it.
If your AirPods or case are not covered by the warranty, you can still try to get them repaired or replaced. However, this will likely come at a cost. Depending on the nature of the damage, it is possible that Apple will not be able to repair your product and you will need to buy a new one.
Overall, if you have damaged your AirPods or case, it is worth checking to see if they are covered by the warranty before contacting Apple customer service. If they are not covered by the warranty, you may still be able to get them repaired or replaced but it will likely come at a cost.
